Terms & Conditions

By accessing this website or purchasing any products or services, you agree to the following Terms and Conditions.

The content on this website is provided for general information only.

While we make every effort to ensure information is accurate, we cannot guarantee that all content will always be current or error-free.

Cancellation policies will be outlined at the time of booking.

Guests are encouraged to review these carefully before confirming their reservation.

All bookings are subject to availability and confirmation.

Submitting an enquiry does not guarantee a reservation until confirmation has been provided.

Guests agree to:

Additional charges may apply for excessive damage, cleaning or breaches of house rules.

All images, branding, photography, website content and logos remain the property of The Hill Retreat unless otherwise stated.

No material may be copied or reproduced without written permission.

The Hill Retreat is not liable for:

Website interruptions
Third-party booking platform issues
Circumstances beyond our reasonable control, including severe weather or natural events
Loss or damage to guests' personal belongings during their stay

Nothing in these Terms excludes rights available under Australian Consumer Law.

Our website may include links to third-party websites.

We are not responsible for their content or privacy practices.

We reserve the right to update these Terms & Conditions at any time.

If you have any questions regarding our Privacy Policy, please contact:

The Hill Retreat
Email: stay@thehillretreat.com
Website: www.thehillretreat.com.au

Accommodation rates displayed on this website are subject to change without notice.

Applicable taxes and fees will be included during the booking process where relevant.

Payment requirements and schedules will be communicated during the booking process.

Failure to make payment within the required timeframe may result in cancellation of your reservation.